Written in light of the Employees Retraining Board reforms in the 2024 Policy
Address, the government’s Report on Manpower Projection to 2028, and the
2025–26 Budget.
The issue
A shortage and a surplus at the same time. The government’s Report on
Manpower Projection to 2028, published in November 2024, projects a shortfall of
about 180,000 workers by 2028, with 10 of the 17 industries studied each short
by more than 10,000. Unemployment is low: 3.2% (seasonally adjusted) in
December 2024 to February 2025. Yet the IMF estimates that almost 40% of jobs
worldwide are exposed to AI, rising to around 60% in advanced economies. Hong
Kong leans heavily on finance, trade and professional services, where much of
the routine clerical work is exactly what generative AI does well.
Why this turns into structural unemployment. Cyclical unemployment ends when
the economy recovers. Structural unemployment doesn’t, because the jobs that
come back are different from the ones that were lost. If AI cuts routine office
roles while the shortages are in hands-on, person-facing work like elderly care,
healthcare support, building services and construction, a displaced clerk and
an unfilled care-home vacancy can sit side by side for years. The longer
someone is out of work, the more their skills and confidence wear down, and the
harder they are to re-employ. Economists call this hysteresis: it’s how a
temporary shock becomes a permanent loss.
The system pays people to retrain after they lose their job, not before. The
2024 Policy Address accepted the recommendations to reform the Employees
Retraining Board (ERB), moving it from training low-skilled workers towards
skills-based training for the whole workforce. Since 1 January 2025 the ERB has
dropped its education cap, opened its courses to everyone in the labour force
aged 15 or above, and committed to at least 15,000 more training places in
2025–26. That’s welcome. But the ERB’s retraining allowance, up to HK$8,000 a
month (HK$333 a day, or HK$166.50 a half-day), is paid for placement-tied
courses aimed mainly at people who are unemployed or between jobs. A clerical
worker who can see automation coming but still has a job gets no income support
to retrain in the evenings. If they use the Continuing Education Fund instead,
they have to pay the course fees upfront and claim the money back later. For a
low-paid worker, both are real barriers.
Investment in AI has outpaced investment in the people it affects. The
2025–26 Budget earmarked HK$1 billion for a Hong Kong Artificial Intelligence
Research and Development Institute. Supporting AI itself makes sense, but
nothing comparable has been committed to helping workers adjust to it.
Now is the cheapest time to act. With unemployment at 3.2%, workers can
retrain while they’re still employed and employers are still hiring. Waiting
until displacement shows up in the unemployment figures means paying for longer
spells out of work, lost tax revenue and higher welfare costs.
What we propose
1. Publish an AI Exposure Index for Hong Kong occupations. The Labour and
Welfare Bureau and the Census and Statistics Department should map Hong Kong’s
occupations against international measures of AI exposure, publish the
results, and include them in every future Manpower Projection. Occupations in
the top quarter of exposure would count as high-exposure occupations for the
measures below.
2. A “Retrain Before Redundancy” allowance. Employed workers in
high-exposure occupations who earn below the median monthly wage would get the
ERB’s existing half-day rate of HK$166.50 per session for evening and
weekend upskilling, up to 60 sessions (HK$9,990) in any 12 months. This
extends an allowance that already exists to people who are still in work,
rather than creating a new scheme.
3. Pay course fees upfront for at-risk workers. For the same group, the
Continuing Education Fund should pay approved course fees straight to the
training provider instead of reimbursing the worker afterwards.
4. Career Switch Pathways into shortage sectors. The ERB should design
placement-tied courses with employers in the shortage industries named in the
Manpower Projection, such as elderly care, healthcare support, building and
city operations, and construction. Employers taking part would commit to
interviewing every graduate of the course. Trainees would receive the existing
retraining allowance of up to HK$8,000 a month.
5. A “Train-to-Keep” incentive for employers. Firms that use government
technology subsidies, such as the Technology Voucher Programme, to automate work
with AI could claim a top-up of up to HK$20,000 per worker they retrain into
a new role instead of dismissing. That turns AI adoption from a reason to cut
staff into a reason to redeploy them.
Cost
| Item |
Basis |
Up to (HK$, 3 years) |
| Retrain Before Redundancy allowance |
20,000 workers × HK$9,990 |
200 million |
| Train-to-Keep top-up |
2,000 workers × HK$20,000 |
40 million |
| AI Exposure Index |
Within existing LWB and C&SD resources |
— |
| Upfront CEF payment |
A change in payment timing, not new spending |
— |
| Total |
|
≈ 240 million |
Career Switch Pathways use the ERB’s existing course and allowance budgets.
Since not every eligible worker will claim all 60 sessions, actual spending
would likely be well below the ceiling.
Funding source: the Employees Retraining Fund, which is paid for by the
Employees Retraining Levy that employers pay when importing workers. As labour
importation grows to fill shortages, it’s fair for that levy to fund retraining
for local workers whose jobs are changing.
The case for
- Prevention is cheaper than cure. Paying a worker HK$9,990 to retrain
while employed costs far less than months of unemployment, lost tax revenue
and welfare support after they’ve been let go.
- It matches supply to demand. Steering displaced workers into shortage
sectors tackles both problems at once and reduces how many workers need to be
imported.
- It builds on what exists. Every measure extends something already in
place: the ERB allowance, the Continuing Education Fund, the Technology
Voucher Programme and the Manpower Projection. That keeps the admin light.
- It shares the cost fairly. Employers who gain from AI and imported labour
help pay for local workers to adjust.
The case against
- The forecasts may be wrong. Nobody knows exactly which jobs AI will
replace. An exposure index might flag the wrong occupations and train the
wrong people.
- Some of it pays for training that would have happened anyway. Some workers
would have retrained regardless.
- Labels can backfire. Calling an occupation “high-exposure” could unsettle
workers, weaken their bargaining power, or make employers less willing to
hire into those roles.
- Not every switch is realistic. A middle-aged office worker may not want to
move into elderly care or construction, and the pay may be lower. Training
can’t fully fix a mismatch in preferences and wages.
- It may slow AI adoption. Any condition on technology subsidies, however
light, adds friction for firms.
Our recommendation
On balance, we recommend all five measures, starting with the AI Exposure Index,
since the others depend on it. The strongest objection is that forecasts are
uncertain, so the index should be reviewed every year and the high-exposure list
updated as the evidence changes. The Train-to-Keep incentive is deliberately a
reward rather than a requirement, so it encourages firms to redeploy staff
without penalising them for adopting AI.
How we’d measure it
- Targeting. The share of allowance recipients who come from high-exposure
occupations.
- Outcomes. Participants’ employment and earnings 12 months after training,
compared with similar workers who didn’t take part.
- Mismatch. A quarterly figure from the Census and Statistics Department on
job vacancies per unemployed person, by occupation group. A widening gap
between groups is the early warning sign of structural unemployment.
- Time out of work. The share of unemployed former clerical workers who have
been out of work for more than six months.
What’s happened since
- The 2026–27 Budget (February 2026) announced that the ERB will be upgraded
as Upskill Hong Kong, offering skills-based courses including AI
applications.
- Hong Kong’s seasonally adjusted unemployment rate rose to 3.8% in December
2025 to February 2026, up from 3.2% a year earlier.
- In September 2026, the Labour and Welfare Bureau’s Mid-term Update of
Manpower Projection projected that, as companies use more AI for routine
admin, clerical support workers will see a surplus of about 25,000 to
30,000 by 2028, while the overall shortage narrows to around 130,000.
References
- Census and Statistics Department, unemployment and underemployment statistics for December 2024 – February 2025, 18 March 2025
- China Daily HK, “Report: HK may face huge manpower shortage by 2028”, 14 November 2024
- The Chief Executive’s 2024 Policy Address, paragraph 208
- Employees Retraining Board, skills-based training strategy from 1 January 2025
- Employees Retraining Board, maximum monthly retraining allowance raised to HK$8,000
- Legislative Council Question 20, “Development of artificial intelligence”, 19 March 2025
- IMF, “AI Will Transform the Global Economy. Let’s Make Sure It Benefits Humanity”, January 2024
- ERB, on the 2026–27 Budget’s plan to upgrade the ERB as Upskill Hong Kong
- news.gov.hk, March 2026
- Bastille Post, on the Mid-term Update of Manpower Projection